User experience

Provisioning - an indispensable part of the yacht charter experience

• 11.03.2024.
• News, User experience

Why is provisioning necessary? What exactly do provisioning services do? If you plan to sail for a week or two, how do you order supplies to be waiting for you before you sail? Sail carefree order everything you need online.

Quality laundry service - a great partner for any yacht charter

• 19.12.2023.
• News, User experience

Quality washed and clean linen on vessels is one of the essential items for achieving an exceptional standard of service in the yacht charter industry. Not only does it ensure hygiene and comfort, but it also contributes to the guests' overall impression of luxury and professionalism. For charter companies, outsourcing linen washing to a reputable laundry such as Intimela can significantly improve service quality, saving time and resources.

Efficient and personalized yacht charter laundry service

• 26.06.2023.
• News, User experience

When you step onto a yacht, you have entered a world where every detail is important. And on charter yachts, cleanliness is not just a requirement - it's an essential part of the experience.

7 steps to building a loyal customer base

• 19.06.2023.
• News, User experience

Understanding guests, exceeding their expectations, up to the creation of unique itineraries or their proposals - all this should be one individual strategy. Which, by the way, doesn't even look like a planned strategy. It sounds easy, but...

How to turn dissatisfied guests into happy and enthusiastic ones?

• 28.03.2023.
• User experience

Are you and your employees ready to deal with situations when the guest is unsatisfied with your service? There is education for that. However, you should know - even the complaints are possible to be professionally managed.